Privacy Policy

Last Updated: 20 June 2026

Greener Pastures Pet Cremation (“Greener Pastures”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect the information you provide when using our website or engaging our services.

1. INFORMATION WE COLLECT

We may collect personal information including:

• Name
• Phone number
• Email address
• Residential address
• Pet details
• Booking information
• Payment information
• Any information voluntarily provided through forms, emails or phone conversations

2. HOW WE COLLECT INFORMATION

Information may be collected when you:

• Submit a contact form
• Make a booking
• Request a quote
• Contact us by phone or email
• Subscribe to updates or communications

3. HOW WE USE YOUR INFORMATION

We may use your information to:

• Provide our services
• Respond to enquiries
• Process bookings and payments
• Arrange collection and return services
• Send service updates via email or SMS
• Improve our website and customer experience
• Meet legal and regulatory requirements

4. SHARING YOUR INFORMATION

We will not sell, rent or trade your personal information.

We may share information with trusted service providers where necessary to:

• Process payments
• Deliver memorial products
• Provide website functionality
• Comply with legal obligations

5. DATA SECURITY

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security.

6. COOKIES

Our website may use cookies and similar technologies to improve functionality and analyse website traffic.

You can choose to disable cookies through your browser settings.

7. ACCESS AND CORRECTION

You may request access to, or correction of, your personal information by contacting us.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be published on our website.

9. CONTACT US

Greener Pastures Pet Cremation

Email: hello@greenerpastures-pets.com.au

Phone: 0417 488 186